Terms and Conditions

  1. Definitions
    • Student: Any individual who registers to receive tutoring services.
    • Tutor: Any qualified educator who provides tutoring services.
    • Platform: The LevelUp website and associated interfaces.
  2. Registration and Accounts
    • Users must provide accurate information and safeguard their login credentials.
    • LevelUp may suspend accounts that breach these Terms and Conditions.
  3. Conduct & Content Ownership
    • Tutors may create and use their own notes on the platform for students.
    • All communication must remain within the LevelUp platform. Outside communication may lead to suspension and legal action.
    • All lessons must take place on the LevelUp platform.
    • LevelUp sets base pricing; Tutors may adjust their rates. A service fee will be applied.
    • All videos and recorded lessons are the exclusive property of LevelUp International Academy.
  4. Student Responsibilities
    • Students may not share platform content with third parties.
    • Students are expected to complete all related topic questions to maximize academic results.
    • LevelUp is not liable for poor performance due to non-attendance or lack of assignment completion.
  5. Termination & Liability
    • Accounts can be terminated by the user or LevelUp for T&C violations.
    • LevelUp’s liability is limited to the service fees paid within six months prior to any claim.
  6. Governing Law
    • These Terms and Conditions are governed by the laws of South Africa.
    • All disputes fall under the exclusive jurisdiction of South African courts.
  7. Amendments
    • LevelUp may update these terms at any time. Continued use constitutes acceptance.
  8. Contact